Haven’t actually been able to
"Haven’t actually been able to use it yet as I purchased the wrong extension for door but love the idea of being able to have a doggy door in a rental"
Shipping
Contiguous US – 48 States Shipping
📦 STANDARD SHIPPING – Applies when you have ANY Pet Doors & Pet Gates products in your cart
- Orders under $34 – $8.50 economy rate – 5-8 calendar days
- Orders over $34 – Free economy rate – 5-8 calendar days
- Orders of any value – $24.95 expedited rate – 3-4 calendar days
📦 DISCOUNTED SHIPPING – Applies when you ONLY have Extensions & Parts products in your cart
- Orders under $25 – $4.50 economy rate – 5-8 calendar days
- Orders over $25 – Free economy rate – 5-8 calendar days
- Orders of any value – $12.95 expedited rate – 3-4 calendar days
- *These products still have Standard Shipping due to their sizes:
Mesh Patio Pet Door - Clear Weather Resistant Panels | 2025 & 2021 release
✅ HOW WE SHIP + CUSTOMER SUPPORT
- We ship all products via UPS, USPS & FedEx with tracking numbers to street addresses.
We can ship most products to PO Boxes, excluding:
Glass Patio Per Door
Mesh Patio Pet Door + Clear Weather Resistant Panels (V2)
Mesh Patio Pet Door - Clear Weather Resistant Panels | V2 & V1 release - We don't ship to APO, FPO, DPO for any products.
- Orders are processed & dispatched at 10am Pacific Time (PT) Mon – Fri. Orders placed after 10am will be dispatched the next business day.
- After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.
- If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at support@hakunapets.com
Alaska & Hawaii Rates
📦 STANDARD SHIPPING – Applies when you have ANY Pet Doors & Pet Access products in your cart
- Alaska – $39.95 – 7-10 business days
- Hawaii – $64.95 – 7-10 business days
📦 DISCOUNTED SHIPPING – Applies when you ONLY have Extensions & Parts products in your cart
- Alaska – $20.95 – 7-10 business days
- Hawaii – $33.95 – 7-10 business days
🔔 We recommend contacting us before placing your order so we can accurately quote the shipping cost or utilizing a freight forwarding company within the contiguous 48 US states.
International Shipping
✅ Delivery may take up to 2 weeks. Please contact us for the best shipping quotes & solutions.
✅ Your orders may be subject to local customs or import duties which are charged once the parcel reaches its destination country. They must be paid by the recipient of the parcel.
✅ Please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, which we will not be held responsible for any loss of funds or accept returns in this case. We also can't mark International orders as a gift to bypass or reduce any customs fees.
Customer Reviews
Overall rating: 4.8333335 / 5 from 12 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["solution","option","security","door"].
Review highlights
Reviews
Extra security
"Sliding bar great extra security option."
Work perfectly!
"This additionally product helps the sliding door stay close to the doggy door which is exactly what we were after. Our dog was initially jumping at the fly screen which would then move and he would exit, having this feature allows him to only use the doggy door as the sliding door doesn’t move."
Great attachment
"Using it in a rental to keep dog dog super secure. Does the job!"
Fabulous door lock!
"I had to wait a while to get one of these in stock, but even temporarily installed it makes a huge difference. Security of course, but it also holds all the seals in place and keeps the heat /cold out as applicable. Easy to open and close, makes the pet door perfect and keeps the kitties warm."
did not use it ,
"did not use it , as the orginal install was itsewlf complicated"
Perfect 👌
"Perfect to keep out the cold breeze!"
A very handy component. Easy
"A very handy component. Easy to use."
Great temporary or permanent solution
"Works exactly as it should. Much smaller and lighter in person, and the adhesive mounting option is great for short term and temporary use. The permanent mounting option is simple and subtle, and would also still function as extra security if the pet door glass insert would be removed at a later date."
Secure & handy
"This is a great investment it gives easy access to open your sliding & adds an extra layer of security because it works as a lock also! I used to have one of those ones down on the track & that was a big waste of time!"
